The result
As a result of the rapid and consistent change communication, management and personnel were quickly convinced of the worth of the new structures, and the corresponding transformation measures were implemented successfully.
What we do for T-Mobile
As part of a restructuring of the organisation and refocusing of the company’s customer service aimed at increasing the value of its overall portfolio boasting more than 20 million customers in Germany, T-Mobile charged Peakom with planning and controlling its change communication – starting with the master story, project name and logo and continuing through to the kickoff conference and management coaching.